We give Petsense Grooming a rating of 4 out of 5 stars.
Petsense specializes in pet care, and just like you, the staff really cares about your pet and their comfort and safety. There’s a seven-point check-in, where you’ll be asked questions about your pet before the grooming process starts. This check-in covers your pet’s history, vaccination status, and behavior. The staff will then evaluate your pet’s coat, nails, and teeth and recommend the services that they believe your pet will benefit the most from.
Petsense grooming has many grooming packages available, including the puppy package and the express groom for nervous pets. The packages are more affordable grooming options, as the individual services add up.
You’ll most likely find Petsense grooming services in small communities, but its “WOW customer service” is excellent. The staff strives to be customer-focused in both their service and attitude. They also get involved in the community and help with pet adoptions.
If you’re looking for a pet company that is friendly and provides great grooming services, along with pet training, a vet clinic, pet food, and pet supplies, Petsense will tick all these boxes.
Petsense Grooming — A Quick Look
- Groomers at Petsense care about your pets and want to know about your concerns.
- Petsense grooming evaluates your pet and recommends the treatment they need.
- You can most likely locate Petsense grooming nearby.
- Petsense offers grooming and other services.
- It has “WOW customer service.”
- The company is involved in community work by supporting pet shelters.
- It offers various grooming packages.
- Petsense is growing but may not be in your community yet.
- Veterinary clinics aren’t at all store locations.
What to Expect From Petsense
Petsense takes a thoughtful and convenient approach to grooming. The service takes place at the store, which enables you to have your pet groomed while you shop. You can also buy pet food and supplies at the stores, and Petsense also offers pet training for you and your furry friend.
Another beneficial service that many (but not all) Petsense stores offer is a veterinary clinic, where your pet doesn’t even need an appointment to be seen. You can have your pet vaccinated there, and it’s also close by if anything goes wrong with the grooming or pet training.
The Petsense staff evaluates your pet when they come in for grooming and will discuss their recommendations with you to keep you informed and have your approval. The company strives to offer you the best of the best. The only downside is that it’s still growing and doesn’t have a large number of locations yet.
Grooming Prices
Petsense’s Pet Salon is reasonably priced, with standard packages ranging between $30 and $90. Fixed prices aren’t offered, so what may cost $30 for one pet groom might be $50 for another pet—it all depends on your pet’s breed and coat condition.
Various grooming packages are offered, saving you money because individual services are more expensive. Add-ons can be as low as $5 or be higher than $24; it all depends on how many add-ons you’ve agreed to or requested from the groomer.
Vaccination Status
If you’re behind on your pet’s vaccinations, your pet won’t be accepted for grooming. This may feel frustrating initially, but it’s beneficial. Petsense grooming cares about your pet’s safety and won’t let in pets that aren’t up to date with their rabies vaccinations. This rule gives pet owners peace of mind that their pets are only around other healthy and vaccinated pets.
WOW Customer Service
Instead of dreading going into your pet’s salon because you don’t want to face grumpy, rude staff, Petsense staff are passionate about what they do and aim to only provide WOW customer service. They think about the experience they would want to have at a pet store and apply it in their approach to customers.
Petsense groomers are helpful and friendly and have a genuine interest in your pets. Both you and your fur baby will build a relationship with the groomer, making you both feel at ease whenever it comes time for another session.
FAQ: Petsense Grooming
What is included in Petsense grooming?
At Petsense grooming, your pet can enjoy various services. The options include a full groom, bath and trim or brush, express groom, the puppy package, and the de-shedding package. Add-ons are also available, such as nail trimming or filing, moisturizing treatment, flea and tick removal, ear and oral cleaning, and breath spray.
How often should my pet go to a Petsense groomer?
How often you take your pet to the groomer depends on your level of grooming at home and the breed of pet you have. Pets with long hair need to be groomed more often. You should brush through your pet’s coat at least three times a week and have them washed about once a month or when they’re muddy. It’s a good idea to take your pet to Petsense groomers once a month for a session that includes a wash and nail trimming.
How many stores does Petsense have?
There are over 190 Petsense locations in more than 20 states and 190 cities in the U.S. The highest number of Petsense stores is in Georgia, with over 20 locations.
Are the grooming fees the same for all my pets?
No, grooming prices at Petsense vary depending on your pet’s size, hair type, and the package you choose.
Are there any pet requirements at Petsense grooming?
Yes, the groomers will not take your pet into their care unless you provide them with your pet’s medical history and prove that their rabies vaccination is up to date.
What the Users Say
To save you time, we went through different forums and compiled points on what users have to say about Petsense grooming so you can be fully informed.
- Several users said that Petsense groomers are excellent with nervous dogs and appreciate the express groom option.
- Users were thrilled over Petsense grooming time management, mentioning that their pets were always groomed and ready to go home by the pickup time.
- Many users complained about the grooming service being unorganized and not informing them of canceled appointments.
- Unfortunately, a few dog owners said that their dogs had come back from the grooming service with a few cuts.
- People said that they were happy with the grooming service and prices.
- Several users said that the groomers are personable and listen to your grooming requirements and concerns.
- Many users applauded Petsense grooming on their friendly groomers and staff in general.
- A few users hope to see more Petsense locations, as many lost the benefit of the company when they moved to a new community.
Conclusion
If you’re looking for a fantastic pet grooming service, pop in and chat with a Petsense groomer. There are various packages available, along with add-ons. Petsense also offers training for you and your dog. If you have any health concerns, there’s also a vet clinic that will see to your pet.
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